Custom Bots

Use chatbots across the customer journey

Convert website visitors into paying customers, and speed up
customer resolutions with Custom Bots.

30,000+ companies use Intercom to connect with customers

Voted #10

by G2 for the Best Software for 2020

Top Rated

by TrustRadius for Customer Success Software

Build your perfect chatbot

Build your perfect chatbot

Automate support for faster customer resolutions

33%

of common questions instantly resolved

109 hrs

customers get back with immediate resolutions

44%

improvement in customer response times

Customize your bots based on audience segmentation

Choose who the bot speaks to and how it answers based on criteria like customer spend, business type, and more.

Scale it across languages and time zones

Make 24/7 global support easier for your team by automating answers in 7 languages.

Scale it across languages and time zones

Make 24/7 global support easier for your team by automating answers in 7 languages.

Automatically qualify leads using chatbots

Proactively engage your website visitors

Bots shorten the time between intent and purchase by automating repetitive tasks like qualifying leads and sending invoices.

Route leads for faster conversions

Intelligent bots and routing rules ensure that your teams focus on what they do best, and that your website visitors get the best possible experience.

Route leads for faster conversions

Intelligent bots and routing rules ensure that your teams focus on what they do best, and that your website visitors get the best possible experience.

Integrate your entire tech stack

Automate processes and keep data in sync with out-of-the-box apps and integrations like Stripe, Aircall, Calendly, and Salesforce.

Resolution Bot has been a tremendous help to our team. It’s saving our customers 3,600 hours per month with its instant answers.

Gabriel Madureira

Senior Director of Growth Operations and Web

Resolution Bot has been a tremendous help to our team. It’s saving our customers 3,600 hours per month with its instant answers.

Gabriel Madureira

Senior Director of Growth Operations and Web

Scale your business with Custom Bots

Start your free trial of Intercom today.

Start your free trial of Intercom today.