E-commerce in Saudi Arabia faces a large number of challenges that hinder its spread and its growing volume as required, despite all the great efforts made by Saudi Arabia to achieve the widespread of e-commerce and legalize its status.
The challenges facing e-commerce in Saudi Arabia are partly facing e-commerce in general around the world and the other part is exclusively for the Kingdom.
We stressed in previous reports and articles on the official blog of the middle east’s most famous e-commerce platform “ExpandCart” that Saudi Arabia is making strenuous efforts to support the spread of e-commerce, legalize its status and protect the Saudi consumer against any risks or fraud, While shopping online in various online stores in Saudi Arabia.
E-commerce in Saudi Arabia
E-commerce in Saudi Arabia enjoys many advantages and continuous development, as e-commerce in its last years has achieved greater spread and expansion among Saudi shoppers.
Saudi Arabia is the leading country in the Arab world and the Middle East after the UAE, in terms of e-commerce volume, with Saudi Arabia accounting for up to 45% of e-commerce in the entire Middle East.
This is a significant percentage that indicates that the online shopping culture is becoming widespread among Saudis, and demonstrates the rapid growth of e-commerce in Saudi Arabia.
During this article, we will talk about the most important and popular challenges facing e-commerce in Saudi Arabia, which are hindering its wider spread and growth in Saudi Arabia.
Top Challenges Facing E-commerce There
Since its emergence, e-commerce has faced many challenges and obstacles that have nearly destroyed, halted its growth and led to its demise forever, but those challenges have created many solutions that have helped e-commerce reach this scale and widespread, and have become challenges that face much less and weaker than it has since appeared.
During this paragraph, we will review the most prominent of these challenges in Saudi Arabia in particular, namely:
1- Cost of owning an online store.
One of the most effective challenges facing e-commerce in Saudi Arabia is the high cost of owning or creating an online store through which it can sell and make profits for all trade and service providers of all types and forms.
This has played a major role in disrupting the growth of e-commerce in general in the Arab world and especially in Saudi Arabia, but the emergence of many Arab platforms and companies that provide e-commerce solutions and help all traders in the Arab world to own online stores Professionalism at low cost, helped a lot to alleviate that challenge.
Related Article: 10 Steps to Create A Professional Arabic Online Store
These platforms and companies offer many professional solutions to own an integrated online store and provide all services related to online sales at very low prices and in a quick time, as well as providing free trials for those services and offers.
ExpandCart platform is one of the best e-commerce solutions providers in the Arab world and the Middle East, helping all interested people start their own business and business in the e-commerce system.
2- Logistics for shipping products.
One of the main challenges facing the spread of e-commerce in Saudi Arabia is the logistics available in Saudi Arabia. Logistics services provided by shipping companies in the Kingdom are marred by a number of disadvantages, mainly high prices and varying quality defects, which have played a serious role in hindering the growth of e-commerce there as intended.
In this regard, Saudi Arabia is making many efforts to find suitable solutions to this challenge, and this can be done by supporting shipping startups and overburdening them with licensing and imposed costs.
Read also: DHL Express: Top 12 Advantages in Using DHL as A Shipping Company for Your Store’s Products
3- Full Arabic language support in online stores.
One of the biggest problems and challenges facing e-commerce in Saudi Arabia is the lack of a large number of solutions that provide e-stores that fully support The Arabic language, which has been a major obstacle to service providers wishing to own Arab stores that serve all Internet shoppers in Saudi Arabia.
As a whole, a number of Arab companies have provided a professional e-commerce platform that fully supports the Arabic language, led by The ExpandCart platform, which considered to be the largest e-commerce company in the Arab world and the middle east.
On this front, it should be noted that ExpandCart also offers control panels in the Online Store in Arabic, making it easier for all Arab businesses and shoppers in all countries of the Arab world.
4- Payment challenges.
Electronic payment in Saudi Arabia continues to face many challenges that are also hampering the rapid growth and spread of e-commerce in Saudi Arabia.
The challenges of electronic payment in the Kingdom related to the fear of many Saudi shoppers about this way of paying for their purchases, where there is widespread concern among them about the theft of their bank statements and fraud and fraud related to them, so we note that cash payment is the most widespread method in the Kingdom of Saudi Arabia so far.
The low prevalence of credit cards and restrictions on their electronic use are also part of the challenges facing e-payment in Saudi Arabia, which are also helping to hinder the e-commerce boom in Saudi Arabia.
Related Article: The Top 10 Online Payment Gateways in the World
5- Get products for the online store.
One of the problems and challenges facing a wide range of online stores owners or those wishing to start their e-commerce business in Saudi Arabia is to provide and obtain the products they sell on their stores.
Starting e-commerce requires a specific product that can be sold through an online store and collect profits, so many who want to set up an online store in Saudi Arabia find it very difficult to start because they don’t know how to provide a product for the store.
One of the problems and challenges facing a wide range of e-store owners or those wishing to start their e-commerce business in Saudi Arabia is to provide and obtain the products they sell on their stores.
Starting e-commerce requires a specific product that can be sold through an online store and collect profits, so many who want to set up an online store in Saudi Arabia find it very difficult to start because they don’t know how to get a product for the store.
In order to do so, The ExpandCart platform has provided The Drop-Shiping system, which helps users acquire and sell products from other global platforms, led by The Knawat Platform.
6- Legal challenges and problems.
Legal challenges are among the main obstacles to the growth and prosperity of e-commerce in Saudi Arabia, as many online store owners in Saudi Arabia face a number of legal problems related to the legal conditions of their stores from a commercial register and others. of legal challenges.
Saudi Arabia has therefore made many efforts to address and solve all the legal problems facing e-commerce to drive its drive for growth and prosperity and has entrusted its efforts with the passage of the E-Commerce Regulation Act.
7- Digital Marketing.
Many online store owners and traders believe that owning an online store is the end of the road and that it will immediately start selling and collecting profits without making any additional efforts, but it’s quite different from that belief: reaching out to customers and shoppers need digital marketing efforts.
Digital marketing is one of the most important challenges facing e-commerce in Saudi Arabia, so all e-store owners in the Kingdom must pay attention to digital marketing and develop marketing plans and strategies that help to make the online store a success and transform the biggest as many customers as possible to the store.
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