Definitive Guide to Point of Sale System for eCommerce

In today’s competitive retail landscape, creating a captivating retail experience is the key to success, and achieving sustainable growth involves finding the right technologies and getting a point of sale system (POS) that does more than just processing transactions. You want a tool that enables you to sell online and/or in store, attract new customers, and keep them coming back.

If you’re interested in reaping the benefits of using a POS system for your business, in this deep-dive guide, we will be discussing what a point of sale system is and what it can do for your operations.

We’ll take a deep look at ExpandCart POS system. We’ll also support you in getting a better grasp of what to expect when you invest in one and how to find the best POS software to buy.

Let’s get started with the table of content:

  • What Is a POS?
  • The Evolution of POS System: A Brief History
  • POS vs. POP: What Is the Difference?
  • What Is a Point of Sale System?
  • How Does a POS System Work?
  • What Are the Types of POS Software?
  • What Does a POS System Do? Benefits of POS Software
  • What Is the Best POS Software for a Small Business?
  • Key Features of a POS System: What to Look for When Buying
  • Choosing the Best POS System: 10 Questions to Ask
  • Why ExpandCart Cloud-based POS Software? Features Highlight
  • How to Set Up a POS System on Your Store Using ExpandCart?
  • Conclusion

What Is POS?

In both online retail stores as well as traditional physical stores, Point of Sale (POS) refers to any kind of place in which a customer purchases a product/service and the retailer receives payment. This place is where the checkout happens, customer orders are processed and bills are paid.

We can say that every time a customer completes a purchase at your store, they’re completing a point of sale transaction and they will receive a receipt upon the finalization of their purchase.

It is worth to mention that POS can also refer to a POS system, which is the technology and software that retailers use to process sales. The most obvious example of this is the card reader at the cash register.

Let’s clarify the point of sale system in more detail, but first, let’s take a quick look at the evolution of the POS system and the difference between the point of sale (POS) and point of purchase (POP).

The Evolution of POS System: A Brief History

History of POS infographic design

  • 1879: While on a ship bound for Europe, James Ritty, a saloon owner, saw a machine that counted the number of times that the ship’s propeller completed a revolution. So, he invented the first cash register with his brother in 1879. They named it “Ritty’s Incorruptible Cashier.”
  • 1884: Ritty sold his patent to John H. Patterson, who established the National Cash Register (NRC) Company in 1884 that made the first mechanical cash register including “self-adding.”
  • By the Early 1900s: Improvements were made to Ritty’s invention including adding a cash drawer and paper roll for receipts. More and more businesses started to use the machine to easily record transactions and manage capital.
  • During the mid-1900s: More technological advancements were made to the cash register such as liquid crystal display (LCD) screens, credit card magnetic stripes, and thermal printing which helped in transforming the cash register into a digital machine.
  • The 1980s and 1990s: The original cash register got a whole new makeover such as adding Mosher’s touchscreen that was initially for point of sale systems used in restaurants. Moreover, the NCR Corporation added other new features, including store automation and signature capture.
  • The 2000s: Cloud-based POS becomes the norm. We moved to the “Cloud-based POS” era.
  • Today: POS has grown exponentially in hardware and software and we reached omnichannel POS systems. The innovation of cloud-based storage and computing rolled up until we get “POS mobility.” Everything is integral to retails, eCommerce, restaurants, and service-based businesses.

POS vs. POP: What Is the Difference?

Difference between POS and POP

When it comes to understanding the difference between the point of sale (POS) and the point of purchase (POP), you’ll be a little bit confused because they sound really similar and they have a lot of similarities as well.

We’ll try to make it easy to be understood.

As we mentioned above, POS, or Point of Sale, refers to the place where a customer purchases and pays for products.

POP, or Point of Purchase, refers to the physical location where consumers decide whether or not to buy a product such as product displays strategically placed in a store aisle, shelf facings, specialized POP displays, or promotional flyers.

For example, the point of sale for a pair of shoes is the checkout aisle at the cash register or an online store, while the point of purchase is the apparel physical or online store.

Now, it’s time to discuss everything about a point of sale system or POS software.

What Is a Point of Sale System?

A POS System is the overall hardware and software system built to process financial transactions and track sales. It usually consists of multifunctional tools that can replace traditional cash registers and provides users with advanced, comprehensive features that go beyond calculating transactions to managing inventory.

Fully featured POS systems often include a slew of capabilities such as:

  • Barcoding/Scanning
  • eCommerce Integration
  • Mobile Access
  • Inventory Tracking
  • Purchasing Management
  • Sales Management
  • Employee Performance Management
  • Customer Management
  • Networking Capability
  • Accounting Integration
  • Credit/Debit Card Processing
  • Sales Reporting and Analytics
  • Customer Relationship Management—CRM Integration

In the past, POS systems were “on-premise”, which means they used an on-site server and could only be run in a specific area of your physical store. That’s why your desktop computer, receipt printer, cash register, payment processor, and barcode scanner were all set up at your front desk and couldn’t be easily moved.

In today’s time, specifically in the 2000s, we moved to “the cloud” era, and innovation of cloud-based storage and computing rolled up until we get “POS mobility” or mobile point of sales system (mPOS).

How Does a POS System Work?

To fully understand how a POS system works, you need first to know its main components that work together to process sales and payment transactions. And as we previously mentioned that any point of sale system is made up of hardware (body) and software (brain).

First: POS Hardware – the Body

Here’s what a hardware POS system typically contains:

  • Display Unit: It’s a device where you register transaction details. It can be, for example, a touchscreen PC monitor, a cash register with buttons, or a mobile device with a POS application.
  • POS Barcode Scanner: This scanner is a pen-like device typically used in retail environments to scan the barcodes from the products you sell. There are also 2D barcode scanners that can read QR codes.
    Every product in inventory has an ID, so when you scan the barcode from the product you are selling, the scanner will read the barcode and display the item ID on the screen in the current field and automatically updates product inventory according to items sold.
  • Cash Register: It’s also named a “Cash Drawer” that used safely to store the daily takings and cash that customers use to pay for your products. It also used to store cheques, vouchers, receipts, and slips relevant to accounting.
  • Receipt Printer: It’s used to print receipts for your customers or to print end-of-day reports for cashing up. If you use ExpandCart POS, you can send receipts for your customers by email and a printer can connect to your POS system to print out receipts immediately.
  • Card Reader: It’s a device used to process payments made by debit or credit cards or mobile wallets via NFC—a wireless technology that can transfer small pieces of data over very short distances between and two kinds of devices.
  • Label Printer: It’s used to print labels, tags, and barcodes.

POS hardware

Second: POS Software – the Brain

Now, it’s time to explain what is POS software?

In its simplest sense, POS software is what registers processes and stores transaction details. It’s like your phones that run on Android or iOS, or like your laptops that run on Windows or Mac—a POS software works as the terminal’s operating system.

What Are the Types of POS Software?

In general, there are two main types of POS software, on-premise or on-site and cloud-based software. Let’s figure out how to differentiate between them:

1. On-Premise Software

  • On-premise software is installed locally on a computer-based on the premises of your store.
  • This kind of software needs manual maintenance and updates.
  • It requires you to purchase one or more software licenses.
  • It doesn’t require access to the internet.

2. Cloud-Based Software

  • It is hosted online.
  • Data are stored on your POS provider’s internet servers, so you can access it anytime from any computer browser.
  • It’s automatically maintained and updated by your POS provider. That’ why it’s called SaaS (software-as-a-service)

POS software: On premise and cloud based

There are also many different types of POS software available on the market. They differ depending on your business model, your company size, your industry, your operational process, and so on.

We’ll discuss how to find the best POS software to buy? Just keep reading on.

Now, let’s return back to our discussion about the types of POS software…

1. Multichannel POS Software

In-store and online sales multichannel selling operations should be running off one integrated system. It’s a truly best practice approach. That means one multichannel POS can integrate with different commerce channels that include your retail store, your own eCommerce website, third-party online marketplaces, pop-up shops, event sales, social media, wholesale, and much more.

You can use only one multichannel POS to manage and monitor your omnichannel sales, stock levels, pricing, customers, and other crucial data.

2. Open-Source POS Software

This type of point of sale software allows companies to use their source code to build completely customized solutions that fit more with their platform needs. Some open-source POS software allows easy integration with a variety of POS hardware.

You can build your open-source point of sale system using external collaborators or internally with the help of your developer who will configure and customize the source code.

3. Restaurant POS Software

Such software is designed to match food-based businesses to help ensure quick and accurate service. For example, when a customer order something, the POS software communicates the information to the back-of-house prep stations via a kitchen display system (KDS) or a kitchen printer.
Restaurant POS Software might include specific features such as menu planning and costing, dish customizations, ingredient-level tracking, and self-serve ordering.

Research conducted by TouchBistro shows that 73% of full-service restaurants, and 57% of quick-service and fast-casual restaurants, have seen “significant” or “dramatic” improvement in their operations and revenue performance, after utilizing a next-generation POS system.

4. Mobile Point of Sale (mPOS)

This is a portable point of sale system on a smartphone or tablet that works as a register. This type of POS system is an ideal way for merchants who are always on-the-go and for businesses such as market vendors, food trucks, home and repair services, pop-up shops, etc. to take credit card payments on-the-go.

It’s important to mention that there is an acceleration in the adoption of mPOS in 2020, up nearly 50% from 2017, according to the Capterra survey. The survey also revealed that small and medium retailers are prioritizing mPOS to meet customer demand.

For example, when asking retailers about their top technological priorities related to point of sale system in 2020, 53% of them listed onboarding mPOS in-store, and 48% listed enhancing and upgrading their current POS as a top priority at the start of 2020.

Top Point of Sale Sytem priorities, mPOS is a top priority for retailers

The question now is how does a mPOS work?

It’s easy. All you have to do is to select a good mobile point of sale (mPOS) software for your business, download the POS app, connect your reader to the mobile device, and start accepting payments instantly.

5. Cloud-Hosted POS Software

A cloud-hosted POS software enables you to use whatever hardware is at your disposal—mobile devices, desktop devices, or other types of devices that are compatible with the software. This type of POS software is a good choice for businesses of all sizes as it allows users to combine the flexibility of a mPOS and the complete functionality of a terminal POS.

? ExpandCart Cloud-based POS software allows you to receive and process orders from your physical store branches. It doesn’t require any hardware or any complex settings. Use it on any hardware, even on your laptop, tablet, or mobile. So, setting it up on your physical store is super easy, and all your data will be safe on the cloud.

Using POS integration, your orders done on your physical store will be synchronized and created on your online store directly.

Get advantage of the omnichannel integrated selling solution, start using ExpandCart online store with ExpandCart POS to help you sell more with ease anywhere!



No credit card required and no hidden fees.

 

What Does a POS System Do? Benefits of POS Software

And although the POS system is very beneficial, it has been observed that around 56% are still adopting more traditional methods such as manual methods, cash registers, with no sign of a POS system.

But why have retailers not adopted such a system yet?

The answer is that when you are introducing a technology that is vital and central to your business, it could get scary or overwhelming.

The solution?

Introduce the negative consequences of not having a POS and missing out on its benefits. It’s when you understand the software and hardware structure of a POS and learn about its benefits, you start to make an informed decision to introduce it to your world.

Here are some of the advantages and benefits of having a point of sale system for your business, especially when compared to traditional cash registers:

1. Changing the Way You Do Business

The first benefit of having a POS system is that it improves the efficiency of retailers’ IT systems. It also helps retailers improve the in-store customer experience, enabling them to influence customer purchasing behavior as they walk through the store by:

  • Performing transactions away from the till
  • Providing tailored information
  • Reducing queuing times
  • Remotely printing receipts

2. Managing All Information and Customer Data Effectively

Among the many benefits offered by POS systems is their capability of managing all information and data effectively throughout integrating with a number of other business software.

POS software will minimize the time you spend on collecting, tracking, and managing customer information. You can also access these details anytime, anywhere to better understand your ideal customers, identify your most loyal customers, and identify trends in your operations.

3. Improving Employee Management

If you own a small business, you may don’t have enough money for a having full-fledged labor management system. Fortunately, there are many POS software solutions that come with performance monitoring and time tracking tools.

POS Software helps businesses monitor the productivity of your staff and calculating wages. It will help you minimize the time you spend on schedules, schedule enforcement, and get accurate computations of billable hours without having to manually check time cards.

4. Improving Inventory Management

Inventory is one of the biggest challenges and the largest expense for retailers and having a simple way to manage it is very important. POS software can help you achieve that goal.

80% of POS buyers said that inventory management is the top requested functionalities of POS systems. Inventory management monitors the number of items going in and out of your inventory across all locations, both online and offline, and provides you with real-time updates.

5. Providing Advanced Reporting

A cloud-based POS system offers reporting features that allow you to keep a close eye on expenses, sales, and profits. POS software provides advanced reports that give you formatted and easy-to-read data in real-time.  No matter where you are, cloud POS software always has the information you need to make data-driven business decisions. Such reports include:

  • Overall reports that include data for both in-store and online sales
  • Product reports that show that, the number of orders, the best selling products, and which products still sitting on shelves
  • Sales reports that include the number of sales by day, week, month, etc., sales per employee, and sales per channel.
  • Staff activities reports broken down by employee

What Is the Best POS Software for a Small Business?

Every business that sells products and/or services can benefit from POS solutions to be more efficient in interaction with customers. Positioning the right POS system offers significant opportunities to expand your relationship with existing customers, reach out to new ones, and generate ongoing services.

But the question now is what is the best Point of Sale system for your small eCommerce business?

Of course, you’ve done so many online searches for the best POS systems, and you’ve likely discovered that there’s a staggering pile of POS software to choose from.

No More Searches!

? ExpandCart POS is the best POS solution for our eCommerce merchants. We are aware that every retail business has its own needs so we offer them the POS system that best meets those needs.

For small business retailers, ExpandCart POS is the best point of sale system. It has inventory management, omnichannel selling features, and analytics & reporting capabilities.

Speed up your checkout procedures and enhance your customer service with a feature-rich Point of Sale Software that is known for its ease of use. You can also customize the POS to fit your needs.



No credit card required and no hidden fees.

 

Key Features of a POS System: What to Look for When Buying

Now, we’ve reached the make or break moment! Deciding the best POS system to buy is not an easy mission but there are some basic features that should be taken into consideration.

Let’s delve deeper…

When choosing a POS system, it’s very important to take ease of integration into consideration. Flexibility is very important, especially when making sure that POS software buyers are compatible with payment methods and gateways that you adapt, as a means of keeping costs at bay.

As for the applications that you already use, make sure that your POS of choice can seamlessly integrate with them to ensure uninterrupted operation.

Many store operations can be straining and resource exhaustive, and that’s when POS systems come in handy, as they simplify day-to-day business operations and increase efficiency. Furthermore, POS software does not just provide much-needed flexibility with daily transactions, but they help streamline business processes with a plethora of useful tools.

These are the most wanted features buyers look for when selecting a POS system.

Features of a good POS system

1. Sales Reporting

The basic function here is to look at your sales, the difference between one system and another is the representation of numbers, ease of data accessing, and the level of details you can dig deeper to reach.

Your POS system should:

  • Give detailed sales reporting (Based on many elements such as product, hour, employee, net profit, gross margin, etc.)
  • Report sales performance and providing quick snippets and chart representations

2. Inventory Management

One of the very important functions of a POS system is inventory management so you keep track of the products you have or don’t so you know when to order them.

Your POS system should:

  • Scan and count product numbers
  • Manage and maintain your stock with its variations
  • Label each product with a serial number
  • Track inventory levels and numbers
  • Make seamless ordering possible (Such as automatic ordering of best-sellers)
  • Consolidate purchases and orders in one place

3. Customer Management

Building relationships with your customers via CRM that makes customer data trackable.

Your POS system should give you the ability to:

  • Match a transaction to a customer
  • Track your customer purchase history
  • Record customer’s information such as age, birthday, phone number, etc.
  • Utilize email marketing to keep customers updated
  • Reward your loyal customers (some advanced POS contains loyalty programs)

4. Employee Reporting and Management

The performance of your employees is very important to track, so you can set sales targets and identify your top achievers and those who are lagging behind and need coaching, the thing that will help you push your sales ahead.

Your POS system should give you the ability to:

  • Introduce new employees to the system
  • Create schedules for employees
  • Email schedules to employees
  • Track employees working hours
  • Identify your top performers

Choosing the Best POS System: 10 Questions to Ask

When choosing a POS for the first time, try thinking of what features you need the most, then talk to other business owners to see which systems they are using and what they like or dislike in them. After that, you could possibly have formed an idea about the needed solution with the related features that your business needs.

Also, when choosing a point of sale system, bear in mind that you will need one that is easy to use, flexible in pricing, and provide insights that are actionable, with the proper security, durability while providing unprecedented customer service.

Once you start talking to vendors, be sure to ask questions that demand definitive answers. We’ve listed the most important questions you need to ask before buying a new POS software.

We’ve briefed and listed these 10 questions for you…

Q1: What Features Do You Exactly Need?

Knowing exactly what you need is half the way to finding the perfect POS solution. It’s important to take enough time to identify your needs and research what kind of technology can help you reach your business goals.

For example, if you own food trucks, perhaps you want a solution that enables mPOS. And if you have multiple stores, perhaps you want a multichannel POS solution that enables you to run them all from one place.

Q2: How Does the Potential POS Software Manage Inventory?

You can easily lose a purchase if you haven’t the ability to manage inventory and don’t know if an item is in stock or not. A POS software with robust inventory management capabilities helps you be in the know of what you’ll need and keep shelves stocked with products that your customers actually want.

The perfect POS software offers you the following:

  • Clear visibility on stock levels per store location
  • Regular product reports on the best selling products and/or brands
  • Automated reminders when an item is running low on stock
  • Automatic product imports from vendor catalogs

Q3: Does the POS Software Guarantee a Personalized Experience?

Customers want shopping and checkout experience that reflect their personal preferences and interactions with the business. Choosing the right POS helps you create intimate, personalized shopping experiences that would increase sales opportunities and boost customer loyalty.

The perfect POS software can be a great tool to enable “conversational selling” which means that you can use intelligent, personalized recommendations to engage customers and increase their loyalty.

So, you need to hunt a POS system that creates customer profiles that store their purchase history and preferred brands and track the whole customer behavior.

Q4: Does the POS Support Mobility Capabilities?

Today’s customers used to getting information and making purchases instantly and they expect to get the same level of speed and convenience in your store. So, the adoption of mPOS is well underway—and growing because stores’ owners know very well that consumers will leave a store without completing a transaction if they need to wait more time to pay.

But you need to be careful when choosing a mobile POS (mPOS) solution as it must be seamlessly connected to the other systems used in your business. Look for the POS system that has the ability to process payments on any mobile devices and have wireless capabilities to support tradeshows, popup shops, and other temporary events.

Additionally, make sure also to choose an integrated POS system that offers the opportunity to have both stationary and mobile  POS so wherever people look, all the information is consistent and updated.

Q5: Is the POS Software User-Friendly?

Keep in mind that the POS software you choose is the software that your staff will use all the time so it should be easy-to-use with no complex steps. Choose a user-friendly design that gives staff easy access to the information and tools they need fast and efficiently.

So, how can you decide that this POS fits you and your staff very well?

You can easily know that by getting the benefit from the free trials to download a trial of the POS software right to your laptop so you can take a tour around and test it. You can also speak with owners about their POS system, and ask how the system works for various employees and ask to see an example of the system in action at another business.

Q6: Is the POS Software Cloud-Based?

There is no room to abandon this feature in the POS system you decide to purchase. A cloud-based POS system has many advantages over on-premise systems.

Let’s count these advantages:

  • It allows you to access all your business data anytime, anywhere.
  • It has much fewer maintenance costs.
  • It keeps your business data safe unlike data is stored on-premise that the hardware might get crashed and data get lost.
  • There is no risk of losing your precious employee, sales, and customer data.

Q7: Does the POS Sync Both of Your Online and Physical Stores?

A study conducted by GE Capital Retail Bank showed that 81% of consumers research products online before buying in-store. This reflects the importance of having a POS system that syncs your online store and physical store to feel that they’re just one thing, rather than feeling like they’re two separate experiences.

The modern consumer expects a synchronized shopping experience. They want the convenience of researching products, prices, and reviews online, paired with receiving their purchase as quickly as possible. Moreover, they increasingly expect a holistic shopping experience that bridges the gap between modern and traditional shopping.

Synchronizing both your online store and your physical store (or building an online store altogether) should be a major priority for 2021.



No credit card required and no hidden fees.

 

Q8: Does the POS Software Offer Deep Analysis and Actionable Reports?

Needless to say, data help any business make more impactful decisions. So, the ability to offer deep analysis and actionable reports such as sales reports, product reports, etc. should be a priority when considering a new POS system.

A perfect point of sale system will not only show you how well you’re doing but help you analyze your customer behavior to communicate more effectively with them and identify opportunities for business growth.

Q9: What’s the Cost?

Of course, the cost is an important factor for any big purchase, especially it’s a startup or a small business, but you have to consider “value” and “longevity”. The POS system is not something that you’ll replace in a year or two. So, don’t think about the price too much and don’t be fooled by the cheap prices.

Most POS systems come with specific costs, which can be broken down into the following categories:

  • Hardware: You’ll need to purchase hardware for any POS system such as barcode scanners, receipt printers, cash register, and so on.
  • Software: Every POS system requires computer software, which works as the brain that activates and manages the hardware and makes it usable for employees.
  • Integrations: There’s likely an additional fee for integrations software that your business is currently using like accounting software.
  • Service and support: Some companies provide service and support as a flat fee on a monthly basis; others include it in the overall package price. There could be also one-time training fees that fall into this category as well.

Q10: Does the POS Offer Secure, Flexible Payment Methods?

When it comes to payments, the best POS system will be both secure and flexible. Many businesses are still working with depressed POS systems that can’t effectively handle the ways their customers want to pay.

Amid new global payment systems and customers’ demands for mobility, payment is a significant area of focus. And allowing customers to pay securely using the payment method they want will be an important factor of success in the future.

Why ExpandCart Cloud-Based POS Software? Features Highlight

ExpanCart Point of Sale System (POS)
ExpandCart POS

ExpandCart point of sale software allows you to receive and process orders from all your physical store branches. Using POS integration with your online store, these orders will be synchronized and created on your online store directly.

ExpandCart POS is a feature-rich, quick-to-learn, and extremely resilient POS Software. Serve your customers faster and better, perform store operations on mobile devices, and manage your stores more effectively with ExpandCart.

What do you think of taking a quick glance at the key features of ExpandCart POS Software?

Well!

  • Multiple Store Branches: You can use the ExpandCart POS on any of your store branches, no matter how many they are. Specify an area for each branch, and products available in each branch as well, and let the POS manage the rest.
  • Unlimited Users: Create multiple unlimited users with different permissions to use the POS on your physical store, allowing you more control.
  • Full Integration with Barcode Scanners & Receipt Printers: ExpandCart POS software supports almost all barcode scanners and receipt printers, so you can use it with your existing hardware, or any other hardware of your choice. You can also use it without any hardware using your laptop, tablet, or smartphone.
  • Offline Mode to Keep You Going: ExpandCart POS supports offline mode too. It helps you to keep going even when there is no internet connection, then it syncs everything when you reconnect online again. So, you never stop selling.
  • Smart Inventory Management: With the smart integration between your offline and online store, you can easily manage product quantities available for each store branch and quantities available for your online store.
  • Add New Products Directly: If you are in a hurry and want to add a custom item to the receipt with a custom price, you can easily add it from inside the POS; allowing you more flexibility in billing your customer.
  • Advanced Order Management, Returns, and Cart Hold: Easily manage previous orders, print their receipts, handle online returns, and put the whole cart on-hold to work on another one. All from inside your POS.
  • Customer and Payment Flexibility: Accept offline payment or credit cards, accept multiple payments per order. Select an existing customer, create a new one, or create the order without a customer.
  • Easily Add Products: Add products directly from the advanced search, the smart suggestions, or just scan its barcode! All supported.
  • Advanced Analytics and Reporting: Besides your online store reporting system, you will get dedicated POS reports to help you analyze and grow your business.

    Build your online store with ExpandCart to enjoy marketing consultation, 24/7 customer support,
    and a full marketplace of apps & services tailored to every eCommerce business.



    No credit card required and no hidden fees.

 

How to Set Up a POS System on Your Store Using ExpandCart?

If you already have an online store on the ExpandCart platform and want to activate the ExpandCart POS app, just follow the below steps:

  • From your store’s control panel, click to “Point of Sale (POS)” in the left menu, then click on the “Start Now” green button on the application page to complete buying the app.

ExpandCart POS App

After completing the subscription and paying the bill, the POS system page will change. At first, you will be directed to the POS settings page to fully adjust the application’s settings. You can easily make any changes to these settings later.

This is the first part of setting up your POS system. Inside this part, there are all the settings needed for customizing the POS system. There’re six main categories of settings as follows:

  • General Settings include the status to activate or disable the POS system, and to display the full product quantity on your online store or not. They include also the location settings.
  • Customer Settings include the default customer data that used to register the buyer if they don’t enter their data.
  • Payment Settings include all payment-related information and payment methods you offer to your customers. You have the ability to add a new custom payment method as you want.

ExpandCart POS Payment Settings

  • Shipping Details include all shipping-related information.
  • Customize Receipt include options to specify what will be displayed in the payment receipt when printed—logo, name, address of the store, date, time and order number, user and customer name, shipment status, payment method, and comments or notes about the order.
  • Barcode Settings include settings to specify the barcode size, generate the barcode according to the product barcode or product number..etc, and to specify the number of barcodes in the slot, and the type of barcode image (horizontal or vertical).

Once you set up the point of sale system and save all settings, you will be taken to the POS system control panel that includes all details related to the following:

  • POS Products
  • POS Orders
  • POS Returns
  • POS Outlets
  • POS Suppliers
  • POS Supplier Request
  • POS Reports

ExpandCart POS Front End

After applying all required settings and creating the accounts of the employees or users who will work on the point of sale system, you can enter the POS system interface through one of the following two methods:

  1. Log in from the direct link yourdomain.com/wkpos; consider adding your own domain name instead of yourdomain.com
  2. Enter through the POS control panel by clicking on the “POS Front End” red button, as shown in the above image.

Reaching this step, you have completed all the required settings, and you can then go to the POS interface page, and type the email or username and password for the employee that you created previously, then press Log in and start using the POS system.

Conclusion

Having POS software is a fundamental element of the connected experience of today’s customers. It can give consumers all the information they want and can help not only to deliver faster, more efficient service but also to eliminate mistakes – which means more, satisfied customers.

All information highlighted in this guide provides a starting point that enables decision-makers to visualize how modernizing their business as well as their POS can help shape their business for future success.

The next step is to discuss that vision with solution providers and research the most popular point of sale systems that are recommended by your fellow business owners to choose the best one. Read reviews of those who bought their POS systems, and you will be on your way to get what suits you best and get will transform the way you do business for maximum sales and best day-to-day business practices.

 

  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  

Reply

Comment Notes